Customized Documentation
We know and understand that documentation reflecting your customizations on your image is imperative for successful knowledge transfer. To create custom documentation, Regency Training and Consulting reviews every aspect of the firm's environment. Based on this analysis, we produce customized, client-specific documentation that includes graphics of custom screens, dialog boxes, toolbars, menus, etc. We also create descriptions of and instructions for using client-specific applications and procedures. Users recognize their environment and have confidence that the documentation is applicable to the way they perform their jobs. We provide high-quality custom materials at a price you can afford.
Curriculum Development
The curriculum development module provides instructional design creation of timelines, lesson plans, and practice exercises. Regency Training and Consulting consults with the client to determine audiences, identify appropriate training topics for each audience, collect sample firm documents and assess the training environment.
Regency Training and Consulting uses legal-specific exercises and training documents, which are modified as needed to meet the needs of the client. Practice exercises are adapted or new ones are created using the client's own documents. Training with actual work product increases the users' comfort level and retention. The client's templates, macros, and procedures are also incorporated into training. Regency Training and Consulting creates a lesson plan for instructors to follow when delivering training. Regency Training and Consulting trainers, the in-house instructors, or a combination of both may utilize the lesson plan.
Reference Manuals
Our reference manuals provide users with quick, practical help. The manuals provide an explanation of a particular feature, followed by step-by-step instructions for completing the task. Regency Training and Consulting recommends that sections on client-specific templates, macros, and forms be integrated with the standard documentation, thus providing one source of information.
Transition Guide
Regency Training and Consulting recommends a transition guide for clients who are upgrading to a new version of the same application. The transition guide addresses only new, enhanced or changed features in a version. The transition guide consists of fewer pages than a reference guide, yet still contains a table of contents and index. The sequence of topics generally follows the order of training. Transition guides are not intended as a complete application reference.
Quick Reference Cards
Regency Training and Consulting has a set of quick reference cards on key software features that offer concise overviews of functions or step-by-step instructions. Clients often prefer customized quick references that reflect their screens, templates, procedures, default setting and application integration. Quick reference cards are effective as classroom and floor support handouts.
Electronic Formats
For our clients' convenience, Regency Training and Consulting can provide reference materials in electronic formats including Word.doc and PDF as well as the traditional printed format.
